Magic Jack
Did not give me my "30 Day Trial"

Internet & Web

I ordered the Magic Jack VoIP today. I was to understand I was to receive a 30 day trial. I made my purchase with my Bank of America Credit Card as instructed by the site. I was told that after 30 days if satisfied I would be charged $46.90. I agreed to these terms. Only to find out 3 hours later my credit card had been charged the full amount; not pending, a full charge.
I attempted to call several time only to find an automated system to nowhere. As for the online chat support, I felt as if I was talking to a child. I explained the problem and was told they could not remove the charge as of yet. The product must now be sent and returned if still dissatisfied.
In my experience with Magic Jack, although not yet receiving the produce, I would never do business again.


Company: Magic Jack
Country: USA
State: Florida
City: West Palm Beach
Phone: 5615942140
  <     >  

RELATED COMPLAINTS

Magic Jack
Unauthorized billing

Magic Jack
Bad Review for Magic Jack Scam - magic jack phone

Magic Jack
Sending Free Trial Back But Magic Jack Won't Transfer Remainder of 5 yr Subscription Back to Old Magic Jack - Magic jack

Magic jack.com
Magic jack - magic jack

Magic Jack
Unauthorized billing

Magic Jack
Magic Jack is Worthless

Magic Jack
Magic jack drops

Magic Jack
My magic jack account has been under review for 217 days now - magic jack customer service

Magic Jack
Magic jack good

Magic jack
Dan borislow/magic jack Magic Jack is a Rip Off Company