Lillian Vernon
Rewards Program scam, internet fraud, deceptive, automatic enrollment, misleading enrollment, unauthorized monthly charges
- 03-06-2009
- 23
I purchased several items from Lillian Vernon, at some point during the checkout process I was signed up for their rewards program without being aware that I was authorizing them to charge $14.95 per month to my credit card. I never got a welcome email or any other correspondence that would have tipped me off to my "membership", the only indication was the charge on my credit card. I was able to get back 3 months worth of charges after calling them through my bank, but I was still stuck with one month's charge.
When dealing with Lillian Vernon, watch the checkout process carefully, and keep a close eye on the credit card bill the 2nd month out (they have the "Free 30 day trial").
Company: Lillian Vernon
Country: USA
Phone: 8004342043
Site: www.lillianvernon.com/home.jsp