Image Warehouse
Returned defective Ink Cartridges and never received a refund that was promised
- 12-01-2008
- 10
Won 5 re manufactured ink cartridges on E-Bay for HP printer. Paid for via Paypal. Received them quickly and tried to use one of them right away. Print was broken and streaked with blank areas where ink did not touch the paper.
Quickly contacted them and requested return and refund. The company told me to mail them back and they would send a refund. But after three months, Never got refund. Contacted Paypal who denied my request for refund claiming I did not have tracking info (wrong!). I had sent the package with USPS and delivery confirmation. The returned ink was received by the company.
Since then I have called them repeatedly and left messages. No returned calls and no e-mail or refund!
So far; I am out of $ for the cost of buying and returning this defective product.
Company: Image Warehouse
Country: USA
State: Illinois
City: Oglesby
Address: 32 Marquette Avenue
Phone: 8159700301