Yahoo Internet Life
Billed Before the Preview Issue Arrived; Free CD-ROM Never Came

I ordered a subscription to Yahoo Internet Life online. The deal was that I would get one free issue of the magazine to preview, and if I didn't like it, I could just write "cancel" on the bill. They billed me for the subscription before I even got the preview issue, and about 2 weeks later I got a reminder bill, and I had only just received the first issue.

The other part of the deal that I liked was the free CD-ROM full of links and other things. It has been about 3 months since I subscribed. I have paid for the subscription and received two issues, and I still have no CD-ROM. I wrote to them once on their web site about it and was told it would be six weeks. Six weeks for what? They have had my money for over 2 months. I have emailed them again, and so far there has been no reply.

I realize that this item is free, but I am ticked that I have not received it. It isn't the CD-ROM that bothers me. It is the fact that I feel like it was bait on a hook: I took the hook, but the bait was snatched away.

Company: Yahoo Internet Life
Country: USA
State: Nationwide

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