Advance Telecom
Bogus Download, but refunded money after PayPal complaint
- 10-28-2008
- 26
It was represented by Advance Telecom, Inc. That I was buying Nero 8, the download and 1-year update subscription, and download registry repair. After the PayPal checkout and clicking "return to download". The screen went blank. I entered several messages to the e-mail address in PayPal and was sent a bogus URL. When in the Windows Update website, I put in the URL and received an expired Demo version of Nero 8. I e-mailed the company to no avail. I put in a claim with PayPal and was sent the bogus URL for Nero 8 again, then a generic DVD/CD burner. After a couple more responses from me that I "purchased Nero 8 and expect Nero 8" I received notice from PayPal that a refund was issued and on temporary hold until the funds clear. Hopefully that means a real refund and not more run-around. But it looks like they took my PayPal complaint seriously and I am not out $40. Perhaps they are trying to clear their name? Whew! I will be double checking RipOff next time. THANK YOU usacomplaints.com!
Company: Advance Telecom
Country: USA
Phone: 8669034555