Stuff4greeks
Will not return 3-400 dollars for a jacket they never made for me!

To make this short I will include contact we had by email.

From: Carmen from Donna, TX
Sent: Thursday, October 23 4:01 PM
To: orders@stuff4greeks.com

Sorry I never received a final proof. I asked for a refund a year ago and it is not my fault you have taken so long to respond.

I also never agreed to pay more money ($100) for this product after I sent the full payment.

Since I fear it will take a year or more for your company to help me out I have asked for the help of the U.S. Attorney General to clear this up.

Please send me the names of the people who I am talking with.

From: Stuff4Greeks Order Fulfillment [mailto: Orders@stuff4greeks.com]
Sent: Thu 23-Oct-08 7:54 AM
To: Carmen from Donna, TX
Subject: RE: Proof for Your Stuff4Greeks.com Order [KDC-AE-090907-BBQ], Response Needed
Carmen,
Your proof was created and sent on September 11th. We can not issue a refund once the initial proof is created, especially since so much time has elapsed. We will issue a store credit in the total amount. Please call our customer service number below to place an order and redeem your credit.

Please let us know if we can be of any further assistance.

Thank you for choosing stuff4GREEKS!

1.866.22. GREEK (10AM-5PM M-F EST)
www.stuff4greeks.com

Original Message
From: Carmen from Donna, TX
Sent: Thursday, October 23 1:00 AM
To: Stuff4Greeks Order Fulfillment
Subject: RE: Proof for Your Stuff4Greeks.com Order [KDC-AE-090907-BBQ], Response Needed

Is there any way to get a refund. I don't have the proof.

From: orders@stuff4greeks.com [mailto: orders@stuff4greeks.com]
Sent: Tue 18-Sep-07 7:51 AM
To: Carmen from Donna, TX
Subject: RE: Proof for Your Stuff4Greeks.com Order [KDC-AE-090907-BBQ], Response Needed

Carmen,
In most cases, there is an additional fee for custom artwork. New artwork must be digitized so that our machines can understand it, and it can be properly embroidered onto your garment or made into a patch. You may cut costs by choosing a different design from our design library. You can choose any design, or a combination of a few, and change it to suite your specifications. As stated in our terms and conditions, all sales are final and we do not give refunds once your full-color proof has been created. However, if a proof has been provided meeting your specifications and you need to cancel your order BEFORE THE PROOF IS APPROVED (not due to any fault on our part), we will issue you a store credit. Please let us know how you would like to proceed.

Thank you for choosing Stuff4Greeks.com!

1.866.22. GREEK (10AM-5PM M-F EST)
www.stuff4greeks.com

Original Message
From: Carmen from Donna, TX
Sent: Monday, September 17 4:01 PM
To: orders@stuff4greeks.com
Subject: RE: Proof for Your Stuff4Greeks.com Order [KDC-AE-090907-BBQ], Response Needed

I wasn't aware that it would cost sooo much. Is there any way to lower the price? I don't have any more money to spend on my jacket aside what I ve already paid. Can my money be refunded?
Carmen

From: orders@stuff4greeks.com [mailto: orders@stuff4greeks.com]
Sent: Mon 17-Sep-07 8:16 AM
To: Carmen from Donna, TX
Subject: RE: Proof for Your Stuff4Greeks.com Order [KDC-AE-090907-BBQ], Response Needed

Carmen,
The artwork that you have requested for the back of your jacket will have to be digitized. The digitizing fee is a one-time fee that is based on the complexity of your artwork and typically ranges from $25.00 to $200.00.in the case of your artwork, the cost will be $100.00.

If you would like us to digitize this design, please let us know and we will send you an electronic invoice that will allow you to remit payment. Once payment is remitted we will digitize your design and complete your full color proof. Please note that the digitizing fee is in addition to any item that you may select to purchase from Stuff4Greeks. Otherwise you may select a design from our design library at no additional charge. Please let us know how you would like to proceed.

Thank you for choosing Stuff4Greeks.com!

1.866.22. GREEK (10AM-5PM M-F EST)
www.stuff4greeks.com

Company: Stuff4greeks
Country: USA
Phone: 8662247335

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