Dell Computer Corporation
Lost payment, unordered extended warranty on bill, tech service no help

Dell has really gone to the dogs. I have been paying on my monitor and printer since and in 2007 I purchase a Inspiron 1501 for 700. Oo and I have been paying at least 50.00 dollars each month when I first moved to Kenosha from Chicago in Nov. 2007 I paid 100.00 in Dec and 100.00 in Feb. Since then I have been paying the minimum amount But I was still paying. In March I spent close to 500.00 dollars on my phone bill, Due to Dell tech service, which I might add were of no help. Instead the Dell tech did more damage than good. I had to rebuild my computer from the motherboard up, thank you New egg.com Now Dell has lost a payment which I sent in and the customer care people wont help me unless I send them 77.71 I am on a fixed income and I am disabled. I recently got a phone call asking if I had made the payment of 28.00 I said I had'. And the voice said they would credit my account I used to say If' Dell can't do it nobody can"Now I say If Dell does you You are Done! I asked customer care why my bill is so high and was told it was for my extended warranty I did not order an extended warranty! And Dell will not take it off my bill I have had my new laptop iyr and i haver had it taken care of by a computer service here in Kenosha. So I don't need or want Dell tech support or their extended warranty someone needs to take Dell out of business quick

Company: Dell Computer Corporation
Country: USA
State: Illinois
City: Carol Stream
Address: P.O. Box 6403
Phone: 8002910636

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