Comcast
Internet Slower Than Before and Pushed to Buy Power Boost

Anonymous 78516
08-25-2008
14

When I signed up with Comcast several years ago I purchased the bundle package which included phone, cable, and HIGH SPEED internet. Everything was great until a month or so ago and I've noticed that my HIGH SPEED internet is not as fast as it use to be. I called Comcast and told them about the speed of my internet connection and she asked when was the last time I rebooted my modem. I said it's been awhile... Why? She said it needs to be rebooted every three months. I asked why didn't they tell me that when I first signed up for the bundle package. So she said to hang up and she would reboot it. Well guess what... It's still slow!

I am no computer dummie and know about deleting temp files, refrag, run ad-aware and registry mechanic scans, etc. Which I do regularly, but my computer has slowed down BIG time. I've noticed lately when I call Comcast their always asking about increasing my internet connection with POWER BOOST.

My suspicions are Comcast has slowed down their high speed internet which everyone signed up for to get consumers to upgrade (pay more money) for POWER BOOST. This is baloney and I encourage all of you who are having the same problem to file a complaint with the www.fcc. Gov. Comcast is scamming consumers!!!

Cheeky
Camas, Washington
United States Minor Outlying Islands