PDA Smart Service
Poor customer service

I delivered my Rim Gem to PDASmart to displace the receiving interface. It had been delivered in my experience in roughly 1 week within the same bundle that I'd shipped it in. I came across my mobile phone safe and covered so when I looked over it I had been in surprise! Our phone have been damaged (cracked) about the part and also the situation pushed shut and crammed together making it partially available. Used to donot wish to attempt to start it, for anxiety about damaging it more. I can't actually think my telephone was delivered back in my experience within this situation! These were suggested on the main website and today my $300.00 cell continues to be dumped.

I called the Forest Park workplace 24 hours later and that I was informed from the assistant that my cellphone came damaged. I questioned why then was not I approached since I completely covered it. She stated they do not do this, they simply record it in. I then inquire why was the part of the telephone today damaged totally down and also the part was lacking. She said she'd no idea. I asked why was the situation crammed and he or she said I really could talk to a specialist. I requested to talk to a boss and he or she offered me towards the specialist. He explained in a rude method-that's how you sent your telephone. I mentioned I needed the medial side item which was cracked to become changed. The technology. Explained you can deliver it here-but I can not let you know if we shall repair it also it we'renot spending the shipping. I again requested to talk to a supervisor and he mentioned I'm the only real boss. I experimented with create yet another phone and requested to talk to a supervisor. The assistant advised me due to discretion she was alone I really could talk to.

The receiving slot was changed and that I did ultimately obtain the situation unjammed and also the prongs bent along therefore the situation may match. Nevertheless, what type of customer support plan does the corporation have? Do they examine telephones once they venture out? Our telephone wasn't cracked and damaged after I delivered it for them. I'm really dissatisfied with this particular organization.

Company: PDA Smart Service
Country: USA
State: Texas
City: Cedar Park
Site: pdasmart.com

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