Rent-a-center
2757 insist that i pay for stolen computer

Becuase of very large, uninsured medical expenses, my credit is not only in the toilet&it's in the cesspool! I badly need a computer, so I went to my local RAC&BIG, BIG MISTAKE!!!

I rented an HP desktop system, and ordered internet service. Before I could get the internet, though, my computer was stolen from my apartment (along with the still-unassembled computer desk and a large amount of cash&my RENT money&from my closet.

Of course, I reported the burglary to the police, and also to RAC. The young man to whom I spoke said that he'd ask his district manager what should (could) be done. A few minutes later, he phoned to inform me that I'd still have to pay for the computer. So, I continued making my $47.61 biweekly payments.

Several friends&including an attorney from my church&have asked why I'm paying for this computer, since I haven't had it since February. When I dug out my copy of the rental agreement, it does indeed say that the renter is reponsible in the case of theft, unless a police report has been filed (and, I presume, there's been an investigation). But RAC says No, I have to pay.

Folks, I'm dealing with prostate cancer, and just haven't had the energy to argue with these people&until now. When I went in to make my payment yesterday, I asked the young man how many more payments I had; he checked the computer, and told me that I still owe $441.00 (!) if I pay it in full now, but if I continue biweekly payments, I've got 42 MORE payments of $43 each - even though they know that I haven't had this computer since February!!!

I'm getting another copy of the police report, and I'll FIGHT.

In the meantime, do NOT use this company!!!

Company: Rent-a-center
Country: USA
State: California
City: LOS ANGELES
Address: 1619 N VERMONT AVE
Phone: 3236618031

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