Reservation Rewards
Unauthorized Charges

During my Freshman year in college, I got a coupon under my door saying that for this weekend only I could purchase a take-out dinner from one of three separate restaurants in Mount Pleasant (where I went to school) for only $2 each from campusdining.com. Since I wasn't a registered member of campusdining.com, I had to sign up (for free) before I could make the orders. I happily complied, ordered my food, was charged the correct amount, and never went on campusdining.com ever again.

I started receiving e-mails every two weeks from Reservation Rewards about additional coupons and discount offers. I assumed that Campus Dining and Reservation Rewards were affiliated, and just deleted the e-mails. Since I was new to having a debit card (I got it when I started college), I only checked my account balance, and not all the transactions made on my card. Near the end of my freshman year, my mom went online to check my bank account, and noticed that Reservation Rewards had been deducting $10 every month from my bank account, which at that point was $90 all together. I was furious. I never gave Reservation Rewards my card information and I never authorized any transactions!

Me, as well as my mother, e-mailed Reservation Rewards several times and complained and asked for my money back. Neither of us ever got a response. My mom told me I'd never get my money back, and blamed me for not checking my transactions. Now that I'm older, I realize that I should CALLED and complained, but the fact remains that this company took money from me that I did not authorize. Their practices are shady and unethical!

Company: Reservation Rewards
Country: USA
State: Michigan
City: Mount Pleasant
Site: reservationrewards.com

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