Atom Entertainment, Inc. Dba Shockwave
Double Billing for Game Subscription Service

Internet & Web

I was charged twice for my subscription to Shockwave Unlimited. I used one card when I opened a trial membership (which I cancelled) and a different card when I actually ordered and started playing games. Only one card was to be charged, but I have found two separate charges - one from MasterCard and one from Visa. I need my Visa debit card to be refunded. Since I cancelled the trial membership within my 10 day grace period, I should not have been charged for it!


Company: Atom Entertainment, Inc. Dba Shockwave
Country: USA
State: California
City: San Fransisco
Site: www.shockwave.com
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