Time Warner
New digital service is bad

Time Warner new digital service removed the ability to surf through the Guide Page with the FAV button. You use to be able to press GUIDE and then surf through the Guide Page with the FAV button to see what was on. Now, with the new service, as soon as you hit FAV from the Guide Page it changes to the next channel in your Favourites list and closes the Guide Page. This makes it impossible to easily see what's on other channels. Someone in their engineering department wasn't thinking. Their Customer Service Dept. Is sympathetic, but I'll bet dollars to donuts nothing changes.

Company: Time Warner
Country: USA
Site: timewarner.com

  <     >