CSN Stores - Office Furniture.com
CSN Stores Misleading Advertising

Internet & Web

CSN Stores which uses many names online (go to csnstores.com for an extensive list) uses misleading advertising practices.

CSN misleads consumers into believing they are getting "free shipping" on products when really they have simply inflated the price of the product not only to cover shipping but in most instances costs more than what you would pay including shipping elsewhere. They also claim they will beat a competitors price on a product. All you have to do is send them the link that show the lower price and they will beat it (of course the competitors price has to include shipping). I did this and their response was that they "couldn't confirm the lower price." The only way they couldn't have confirmed it is if they didn't look. I found at least 3 places including a local store that sell it for considerably less before shipping and still less with shipping.

Call me unreasonable, but if a company is offering "free shipping" wouldn't that mean they are selling you the item for the price of the item, less shipping and then they are paying for the shipping. That is how I understand "free shipping." Generally when a company offers a promotion like this, it is reflected on the invoice. The shipping cost is added in and then subtracted. So why then if I can purchase the item at several different stores for between $436-$499, does it cost $629 through CSN? Because the consumer is paying for the shipping. That doesn't sound like "free shipping" to me and that is misleading advertising.

My advice is to search around for whatever it is you are looking to purchase before you purchase from CSN stores and avoid them if possible.


Company: CSN Stores - Office Furniture.com
Country: USA
Site: csnstores.com/ourstores_logo.aspsettab=2
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