Compuserve 2000
Number 1 in customer satisfaction, compuserve (huh!)

Wanted to cancel compuserve account because msn would give me my account name i wanted and compuserve offered me 3 months free. So i agreed so i could try for my name i wanted. One month later i got a email and called on it because they said in the email pay or in 10 days they would shut me off. I called and they wanted 54 dollars. I told them i was told 3 months free. Faught with them telling them it wasn't my fault. The were onlygoing to credit me $34.05. And i waould have to pay the monthly service charge left over which i refused. They credited me finally the whole thing. Today i recieved a letter from them demanding $54 so i called and they told me the credit was refused because the rep. Told me $9.95 a month which was a lie. I told her why would i be so crazy to say with you for one month and pay $54 when i could get unlimited use with msn for 21.95 a month. Told her what am i stupid. She said nothing we can do. I told her so your employee screws me over and i pay for it and i was reporting it and she basicily said go ahead.

Company: Compuserve 2000
Country: USA
State: FLORIDA
City: JACKSONVILLE
Address: PO BOX 28650
Phone: 8008488990

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