Emusic
Charges ME for my 12-yr old daughter's 35 "free" download trial New York New York

Watch out for $9.99 monthly bills from Emusic.com after your allegedly "free" trial period.

As near as I can tell, my 12-year old daughter signed up for the 35-song free download offer from emusic.com that came with the MP3 player that she got for Christmas. She swears that she did NOT enter credit card information in the registration process. Neither my wife nor I provided credit card information. It took me 4 tries to even figure out which email account emusic.com thought I had.

Now, somehow, a $9.99 charge has shown up on my checking account. I attempted to call the number shown on the statement, but there is NO WAY to cancel by phone - pressing option 3 merely goes to a recorded message explaining how to use email or the post office to send a cancellation request - that includes the last 8 digits of the credit card used to set up the account.

Based on the sudden flood of complaints I found against emusic.com in January my guess is that this is a new, widespread scam designed to make it as difficult as possible to cancel a subscription you never intended to start.

Greg
Nitro, West Virginia
U.S.A.

Company: Emusic
Country: USA
Site: www.emusic.com

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