Buzme.com / ringcentral.com
Buzme.com ringcentral.com call waiting & voicemail ripoff dishonest business practice unauthorized charges to credit card & refuse to return charges service never worked
- 10-02-2002
- 5
Signed up with Buzme.com for internet call waiting and voicemail. The service never worked. Called and contacted customer service on a couple occassions to remedy the problem.
Buzme said kept blaming the phone company for the problem. After awhile I ignored the program on my PC. A year later, a charge on my credit card appears from Ring Central and I contacted Ring Central immediately (within same day of charge) to have the charge taken off and caneled the service.
Buzme canceled the service but refuses to refund the charge from my credit card. An annual service fee was charged to my credit card with no notice from Ring Service about renewing the annual fee or giving me a chance to remove my option for renewal.
No email or snail mail was ever sent. Ring Central's excuse for refusing to refund the charge "Cancellation of service does not warrant a refund." Have to battle with Ring Central and BuzMe.com to get my refund of services billed not provided.
Emilia
Norfolk, Virginia
Company: Buzme.com / ringcentral.com
Country: USA
Site: www.buzme.com