Warrantech Consumer Products
Not honering extended laptop warrantes how they get out! Ripoff Bedford

Took my Acer lap top to microcenter. The hard drive was bad. I had purchased extended warranty for 3 years from warrantech through microcenter. They sent it to them. Warrantech calls me and says not covered becuse they can see some sign of dampness had been on keyboard. The key board worked fine when i took it in the only thing wrong was hard drive. I had allready had it checked out by a tech friend at large computer builder in area and saw no reason to have to buy a new hard drive when i had purchased an extended warrenty. Not only did they deny fixing it under the warranty they wanted $500 to fix it when I told them not to fix it they demand $ 100.00 to have them send it back to me not repaired the new hard drive is less than $100.00 to buy.

I am not alone with this problem the same store has at least 1 other customer with same type of complant. If you get on blogs it seams to be a loop hole that warrentech is using to deny meny extended warrenty clames. Seems like a lot of laptop get wet when they go in for warrenty repair according to the blogs hmmmmm! Mine had been dry and keyboard worked before they got it! Do not buy extended warrenty from warrantec micro center is no longer selling warrenties from them. Rumered too meny mad customers.

Company: Warrantech Consumer Products
Country: USA
State: Texas
City: Bedford
Address: 2200 Hwy. 121, Ste. 100

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