Systemax Tigerdirect
They sent me a faulty pc from out of the box and will not replace it ripoff

I purchased a systemax from tiger got one rebate but not the other.

The dang thing came to me with a faulty motherboard and RAM right out of the box!

Dont thier people check anything? Not to mention they had my 2 1 gig sticks of ram in the wrong slots too!

I purchased this in aug but I could not use it for 2 weeks while I waited for the onsite repair (thank goodness I paid for a 3 year extended warrenty)

It came back in 2 weeks but the thing never ran right and constantly crashed either to the desktop or to rebooting.;

Finally it would not start at all had to send it to the shop they wiped my HD and reinstalled xp pro sent it back.

And in less than 2 months back to the shop agin for the same above stated reasons. This time a bad raid controller.

Got it back and, again, less than 2 months is was doa this time a bad psu!

Then just last April I had to send it in again how special it is to be without a computer for months of combined time in less than a year, terrific wouldnt you say?

So they had it in the so called shop where my hard drive is disconnected but not re-connected.

Supposedly it is run through diagnostics but I find that hard to believe as I ran Mem test the other day on my own and find bad RAM!

Could it be that these symptoms have been the shoddy RAM all along?

I mean the symptoms have always been the same since I bought this piece of junk.

It randomly restarts doing nothing, or any thing, or just sitting their idling along.

And when I get up in the morning I have the wonderful message This system has recovered from a serious error!

Another error message i have received more than once is during the crash analysis we noticed the basic input/output (bios) system version on this computer does not match the specificatiions for the processor that is installed on you computer

However to be fair since I flashed the bios with the latest it has not came back for a couple months now

I have spoken to the Vice President of customer service, and even offered to pay more out of MY POCKET to upgrade this to something that works.

I even offered to take a down grade to a cheesy laptop or just anything that would actually work!

I wonder how anyone could consider this customer service?

I am so disappointed with the lack of concern for me the customer and the lack of backing up thier merchandise I can barley find any words to express myself without cursing.

I would and do expect systemax to just send me another pc that works.

When I mentioned that is what DEll or HP would do they laughlingly told me I am not dealing with Dell or HP I will fix that soon

I have talked to several tech people here in my local area and they say generally systemax pcs are good and reliable but as you can see by the crappy ordeal I have been put through I am NOT being served or treated right.

It would not be quite so bad but I subsist on a veterans dissability and so am on a very fixed income and was counting on having a working pc not like i can run off and buy a replacement too easily.

Company: Systemax Tigerdirect
Country: USA
State: New York
City: Port Washington
Address: 11 Harbor Park DR

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