Protect Plus
Unauthorized billing of my debit card ripoff Des Plaines Illinois

I just happened to look at my bank account online and had seen an unauthorized purchase to a AP9 24Protect Plus. I called my bank because my debit card was used and I had not purchased anything with that card for months. They took the charge off and told me that it was an internet company.

I then went to 24protectplus.com and located their 1-800 # and called. I had talked to a rep named Pete and told him that there was an unauthorized charge on my account from their company. Conversation went like this:

Me: How did you get my debit information?

24PP: Through an internet company.

Me: What company?

24PP: On the internet.

Me: What were the services?

24PP: Internet Services.

Me: Can you be more specific?

24PP: We will cancel your membership at this time. Have a good day. (Hung up)

I went to BBB after this vague conversation and filed a complaint only to see that within the last 36 months this company has had over 3,000 complaints.

My advice is to keep a watch on your bank and credit card statements if this happens to you. Also, go to the BBB to file a complaint even if you feel the company has resolved the situation.

Carey
Enumclaw, Washington
U.S.A.

Company: Protect Plus
Country: USA
State: Nationwide
Phone: 8002119749
Site: www.24protectplus.com

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