Hewlett Packard
Power Adapter Cord Charged $60 Over Retail, No Credit Given

I ordered a power adapter cord and was initially charged $60 over the retail cost on my credit card! I asked why and they said I should have returned the old power cord (actually I only got the part which connects to the computer, not the cord which attaches to the power outlet). This was not a warranty part and I was not doing an exchange!

They would not give me credit on my charge card! I could have purchased TWO cords for what I was charged!

Company: Hewlett Packard
Country: USA
Site: hp.com

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