Vonage
186 Dollars never to have used Vonage Nationwide

The ads sounded so good. I signed up August 22. Received the unit in the mail.in the meantime, I had several outages with my cable company. That pointed out to me that if I signed with Vonage and my cable continued to go out, I would also have no phone access. If I had no phone access, I would have no MODEM access and therefore NO internet access. I could do without a phone, but not without internet access.

Although I received the Vonage unit, I never hooked it up. I received a few calls from Vonage offering to help me get hooked up, but I refused their offer and told them I had changed my mind and wanted to return the unit.

My first FREE months bill was $62.27. I have yet to figure how they calculate Aug. 22 to Oct. 22 as 3 months. They told me I had not cancelled in the first month and that I owed for 3 months plus activation fees, service charges, taxes, emergency 911 fees, etc. Etc. The total finally came to $186.92 never to have used their service. I personally would like to see them sued right out of business.

Company: Vonage
Country: USA
Site: vonage.com

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