Wicked Rocket
Ripoff fraudulent billing returned bike no refund

Last Christmas, December we ordered a quadKamakazi 90 for $680.46. We were recommended to this web site from a friend who had ordered a quad also. We recieved the quad Christmas eve, after putting it on a credit card. We had to put a few things together and when it was built we realized the back axel was totally bent. Because it was Christmas day we gave it to our son, but I immediatly called 1-866-942-5332 and told them and I talked to a Pam and she told me how to package the bike and they would e-mail us a BOL (bill of lading) and they would pike the bike up and as soon as they got it back they would send a new one. Well it took a few weeks so now your talking about the enf of January tey picked it up and recieved it back. The new one arrived and my son had it about a week and all it did was break down all the time... We called and said look just come get the bike and give our money back. We now they had a new freight carrier and Pam told me to do the same thing and gave me a BOL and told me once they recieved the bike back they would send us a check for our refund. This was about the end of March. They came to get the bike and never recieved the check. I called and it was always a run around. On top of it we got the bill from the freight company who wanted us to pay for it, because they said wicked rocket didn't have an account with them. So we got the run around till about August. Then everyone I ever spoke to nolonger worked there. Then about the end of August the phone was disconnected and the phone number on the internet was taken off and the contact us by e-mail, they never responded. I spent $680.46, now have a bill from the carrier for $203.59 and they want us to pay for it because they can't get wicked rocket to and now have turned it into collections.

Company: Wicked Rocket
Country: USA
State: Indiana
City: Indianapolis
Site: wicked rocket.com

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