Webxites
Ripped us off refused to provide credit upon cancellation

Webxites contacted me and promised results. Sure this company has won awards for growth, but this is from local agencies that did not investigate how they were growing.

Webxites offers a web design and managed pay-per-click package that they claim will increase traffic. They produced absolutely squat. I called them to express my dissatisfaction with the results. They assured me they could tweak the placements to increase results. I wanted to give them a fair chance, so I gave them the month to prove their results. My agent agreed to contact us at month's end to review the results with me.

When no call was made, I contacted them to cancel. Little did I know that my card was charged a couple of days earlier than it was supposed to. When I got my agent on the phone, he refused to cancel.instead he kept trying to convince me to use what I had already been charged for. He said they do not provide credits.

I requested to speak with his supervisor who really got nasty. Not only did she refuse to credit me the prorated charges, but she insulted me. She finally said that there was nothing else she could do and informed me she was hanging up on me, which she promptly did.

I called my credit card company, and they agreed that the proper course of action was to dispute the charges. Those charges were disputed, and Webxites did not follow up on the action. Its such a shame that they force you to take such steps to preserve your rights.

Webxites is a corrupt company that encourages standoffish behavior by its agents to bully customers into being victimized. Further research showed that they are getting hammered with fraud suits by the attorneys general of several states. Shame on the FTC for not shutting this company down permanently.

Company: Webxites
Country: USA
State: Texas
City: Houston
Address: 2500 City West Blvd. Suite 2500
Phone: 7132434500

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