Bestprices.com, ULN Corporation
Bestprices.com - ULN Corporation Will not honor product and price on website

I ordered the "American Drug Index 2007" which is described as 'New Hardcover Issue' with 'Description: CD-ROM included'. I received only the CD-ROM. Customer Service informed me that there is a mistake on their web page and although the page states this is a hardcover issue with CD-ROM included, it should only state CD-ROM, not hardcover. The company refuses to honor the items and price on their site. Customer service stated that if the book were included, they would basically be giving me $75.

Normally when a company has a misprint in their advertising, they honor it. I was given the option of keeping the CD with no book, or returning it for a refund. I would like to have what I ordered. That so-called misprint has not been corrected as of yet.

Company: Bestprices.com, ULN Corporation
Country: USA
State: California
City: Palo Alto
Address: 526 Bryant St, Palo Alto CA 94301
Phone: 8883244200

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