Emachine Aka Gateway
My emachine computer has gone up several times and they will not honor their warranty

I bought my computer 7 months ago and every problem I have had with it was not addressed by emachines so called warranty. They will only honor their warranty if you have a credit card. My monitor went up 29 days after I bought it. They would not send me another one{any parts they do send are not new but used or refurbished}unless I had a credit card. My latest problem is a clicking noise. I paid a computer repair person to come to my house to listen to it and thay said the hard drive was shot. I contacted emachines and they wanted a credit card number to send me a used one. I again stated to them I do not have one. They said they would send me a box to send my computer to them and they would fix it. Yeah just what this piece of junk needs is to get beatup in the mail a few times. I explained I am capable of installing a hard drive if they sent one with a return postage for sending back the faulty one. They said no. They are rude and not knowledgable about computers and will do anything they can to not honor their warranty. They are worthless.

Company: Emachine Aka Gateway
Country: USA
State: California
City: Irvine
Address: 7565 Irvine Center Dr
Phone: 8008462000

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