Aol America Online
Ripoff abused & mistreated, dirty SOB's, the business that doesn't give a dam

Warning to all!!! Do not sign up for free trial until you know for sure you can connect!!!

I have recently tried the 45 day "free" trial for AOL. The software was not working right, so in 45 days I used less than 2 hours of service and had forgotten about the account within a week. (Why keep using it if it doesn't work?) I had called them to cancel and was instead given MORE free time on the web. They didn't want to cancel my account like I had asked.

About 2 1/2 monthes later I go to pay my phone bill with my credit card and the money is gone. AOL took it. I called to get it back (I'd used less than 2 hours in almost 3 months) and I was told tough sh*t. They kept $22 of my SSI check for about an hour and a half of crappy access. The service was so bad that after signing in I'd try to load my hotmail account and it litterally took 5 minutes to load the home page and even longer to get into the box.

Meredith
Tacoma, Washington

Company: Aol America Online
Country: USA
State: Nationwide

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