Bidz.com
Ripoff Charging restocking fee and shipping fees to a returned item that shipped in the wrong size
- 03-17-2006
- 5
I had a bid on a few rings on their website. After I had recieved them they were stickered size 9 when I had bid and been invoiced for a size 8. I went through there process of recieving a return authorization number and then paid to ship the rings back to them. 31/2 weeks later I recieved a return notice that I was being charged a restocking fee and would not be refunded the $11.00 they charged to ship them to me and the $5.00 it cost to send them back to them. I know it is not a lot of money but the fact that is cost me $30.00 to recieve the wrong product and ship it back to them is quite irritating, and not the way a repitable company treats its customers. I clearly got rings in the wrong size and they are telling me they were infact a size 8 even though the tag on the product said size 9.
Company: Bidz.com
Country: USA
State: California
City: Culver City
Phone: 3102807373