TigerDirect
Tiger Made Good on its Rebate - Sales Rep helped out

This is a follow up to my earlier complaint: I figured if I tried calling Sales at TigerDirect instead of Customer (dis) Service I might have more luck and avoid 20 minute hold times and being disconnected, as had happened 3 times.

This worked on the first try - I managed to speak with a senior sales representative, and explained that Onrebate.com wasn't letting me process a $50. Rebate on their website that came with a product I'd bought. He was very helpful and waived the entire rebate hassle for me then and there. All the same, with what the hours of time I spent, and feeling ripped off, any satisfaction was certainly worth it.

I would recommend skipping Onrebate if you have issues, and try reaching Sales, which seems to be the most responsive department at Tiger.

Company: TigerDirect
Country: USA
State: Florida
City: Miami
Site: tigerdirect.com

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