Paypal - E-bay
Account Locked and Same Shipping Proof Faxed Three Times

Back in December of we sold several things on E-bay and ran into a problem with the postal service losing several packages and then had to answer angry consumers. Where is our stuff, and a handful wanted refunds. Well in order to get their money back they had to file a dispute with paypal.

Every week we would receive emails from Paypal asking us to fax over proof of shipments, etc, etc. We have done this on every person whom put in a claim. Just this week I got another one for the same person. This makes 3 times I had to fax the same information to paypal.

I have gotten 1 email back from them stating that my account has been restored as of last week, this week they want the info on this person again. Does it ever stop???

I want to be able to get to the funds that are in there, but I can't, I'm sure that I will have to fax them yet again on someone else before I can get the account unlocked.

NUMEROUS phone calls to them don't do any good either, never get a straight story out of them. It is now the end of February and still not settled with them! I am sure this is going to be an ongoing thing, I have sent them a fax stating all the info has been provided more than once, and told them to get their stuff together because I am going to consult an attorney!

Haven't heard or seen an email yet! Watch out, if your account is locked for whatever reason... GOOD LUCK getting it restored or unlocked!!!

Company: Paypal - E-bay
Country: USA
State: California
Phone: 4029352050
Site: paypal.com

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