SBC Yahoo DSL
Rebate ripoff

I have been waiting for the equipment rebate ($50.00) since installing my SBC Yahoo DSL in July.in Sept., I stopped waiting, and started calling — every month and have been told each time that the previous customer service representative didn't take care of it, but THIS TIME, the representative assures me: (oh, yes they actually say it!) THE CHECK IS IN THE MAIL!

Here we are in February and no, I have not yet received this rebate. Small though it is, it has become something of a "crusade" for me, wondering if there are others who are experiencing this same thing. My suspicion is that most people don't follow up, and SBC pockets $50.00 a pop. That could add up to quite a bit of money for SBC.

This can't be legal, can it?

Company: SBC Yahoo DSL
Country: USA
Site: sbc.yahoo.com

  <     >