Symantec
Norton, System Works, Antivirus, Firewall arbitrary denial of valid rebate submission, random excuses listed Ripoff
- 12-06-2005
- 3
Sent two rebates on Norton System Works. Sent them using different addresses and names. Received two rebate denials that were completely false.
Both submissions had exactly the same information from two different purchases of the same software.
One said missing proof of purchase, purchase location, receipt.
One said invalid postmark and invalid purchase date. This was the best! The window for purchase was August and the postmark was February! The receipt showed a February purchase date and their postcard was sent to me in November.
Company: Symantec
Country: USA
State: Florida
City: Miami
Address: P.o. Box 028516
Phone: 8662068800