Symantec Corporation
(Norton) Symantec Corporation ripoff SystemWorks 2004 Rebate

Symantec Corporation is a ripoff for the Norton SystemWorks 2004 Rebate. I filed both the $30 and $40 rebates as required. I took my time to do everything as asked.

Although I got the $30 rebate check, I never heard a word from them regarding the $40 rebate. I decided to investigate the matter.

Turns out that they state the following:
Rebate: No Reward Will Be Issued
Rebate Information For: 103272031
Promotion: 03~66176 $40 USD Mail in Rebate with Purchase of - Norton Internet Security Pro (NIS Pro) or Norton SystemWorks Pro (NSW Pro) at Staples
Submission Type: MAIL-IN
Date Received: 12/10
Status Detail: Invalid.
Invalid Reason: * Rule Proof of Purchase or Original UPC

I emailed them once, and was given NO answer, but was referred to their online-help system. At that point, I was unable to get online-support, and was channeled into their email system again. They have no online service available, and seem to be giving me the brush-off.

I will try the 800 number, but expect NO results, because 1) they have not been helpful so far, and 2) others have reported the same ripoff happening to them.

Company: Symantec Corporation
Country: USA
State: California
City: Cupertino
Address: 20330 Stevens Creek Blvd
Phone: 8004948825

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