Circuit City
Ripoff deceptive company

I purchase a computer from Circuit City on the 4th. Of March. Had problems with Windows XP not being compatible with my relatively new scanner and digital camera installing. Many of the games wouldn't even load, all kinds of errors popped up. After nearly two weeks of flustration I decided to return it for a refund. Well, when we returned it to the store I was informed there was a 15% restocking charge of 94.50 not refundable. Let me tell you I came unglued and told the clerk it was a F& ripoff. Bet they would like to pay that rediculous charge if Circuit City was on my side of the counter. Was fully intending to purchase a new digital camera instead and changed my mind about that.

I purchased a new computer package Hewlett Packard) from Circuit City in March of 1999 and found them to be okay at that time and purchased the extended service contact. Figuring I would stay with Hewlett Packard again being I wasn't replacing my monitor or printer, just to keep everything of the same company, was the only reason I again bought from Circuit City and Hewlett Packard.

Don't know how companies can charge such rediculious fees for nothing. I will probably never do business with Circuit City again, $94.50 is a lot of money to just throw away for nothing.

Janice
Frostproof, Florida

Company: Circuit City
Country: USA
State: Florida
City: Tampa
Address: Store #571, Tampa, Fla
Phone: 8136511300

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