Hewett-Packard Scanner 2200c Target
Total frustration with regard to supposedly good product

In Aug. I purchased a Hewett-Packard 2200c scanner from Target Stores. This scanner was packaged, of course, with scant info on the box. When it was set up by a computer technician there was no instruction book with this, just an extremely large printed sheet with both English and probably Spanish. Nowhere, but nowhere, did it give a warranty. About a month ago, I asked this technician to recheck the installation of this scanner as I thought that perhaps I was not doing something correctly that it would NOT operate correctly. The computer would not recognize it. Upon checking, I was totally dismayed to read that this scanner only had a 90 day warranty, and this was tucked up in some of the software help section. The technician says that there is nothing wrong with the installation of the software or my computer, and has to be in the scanner itself. I only bought this scanner to enlarge and scan music for some volunteer workwhich I do at a nursing home, so I feel that I have thrown away the money which I spent and cannot afford to replace. This not only makes me very angry, but completely destroys my faith in what is supposedly a reputable company. I have my sales slip, but Target is not going to rectify this. Can you help? Thank you/

Agnes
Nashville Tennessee

Company: Hewett-Packard Scanner 2200c Target
Country: USA
State: Ca.
City: Valencia
Address: Hewett-Packard--24730 w. Rockefeller Ave
Phone: 16612575565

  <     >