Emarket Research Group
Ripoff, product crap, not even close to what was advertised

I had received a very nice DVD player from another company so I figured since that went well I would try for free Compaq Desk Top. After completeing offers, like many I have read about, which was more than 6 because they were not showing up even after the company told me they had submitted completion. Their customer serv. Is downright horrible.

Twice I never heard a word. Finally got all offers completed and sent in request form. I must say my product arrived in a timely fashion, But was a piece of Crap. They actually did call back, but the women on the phone was horrible to me and said I got exactly what was promised.in the picture it said brand new Compaq Desktop with 17 inch flat screen monitor. What i got as a 14 inch no name monitor and no hard disk drive in my refurbihed desk top.

She said nowhere is there a desciption that it came with a monitor and they were being nice by sending one anyway and what was pictured had nothing to do with it. Then she told me that computers dont come with hard disk drive anymore. Anyway after 10 min of arguing i told her the BBB would like to know about this and she said they wont do anything because every other complaint was turned down Ha. She told me to send it back and they would see what they could do then hung up on me.

Hav'ent heard back since. The company who made it felt bad and said they would send the hard disk drive for free. But needed them to contact for a return. So far nothing again from cust. Serv.

Company: Emarket Research Group
Country: USA
State: Florida
City: DelRay Beach
Address: 14545 J. Military Trail #189
Phone: 9543379225

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