NetZero
Ripoff, promised a refund but didn't get it

I signed up for Internet and e-mail service, totalling $115. I was unable to use the services. They wanted me to pay for technical support. I finnally got in touch with technical support but could not help me. I got the run around in trying to get my money back.

I finnaly got someone to tell me that my money will be refunded; however, so far, out of $115. Only $20 were refunded. I even have a confirmation number. I am also filing a BBB report and will dispute it with my back but have to wait 30 days from the day they said my money was going to be refunded. They have kept my money for over two months now.

Company: NetZero
Country: USA
State: California
City: Woodland Hills
Address: 21301 Burbank Blve
Phone: 8883490029

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