Aol
Ripoff Outragious Billing Practices, Unrequested services

At the end of Sept. Or begining of Oct. 2004 I signed up for AOL's FREE Trial of Call Alert.

I was then notified by my Phone Co., (AOL had contacted them) there would be additional charges on my phone bill. I declined this service and just let the Call Alert trial expire.

In Jan. Of 05, I receive my bank statement. There are two (2) charges from AOL 1. My basic service and 2. Premium service? On 1/25/05 I called AOL to cancel my service and question the Premium Service, this turned out to be Call Alert! (for 2 months)

On 1/27/05 I signed on to AOL to Uninstall there programing as I had canceled on 1/25. I received a statement dtd 3/4/05 for more $ from AOL. So I called. Per the Rep., that 5 minutes on AOL to uninstall cost me 1 full months fee plus the Call Alert. To me this is a total ripoff. Money for nothing.

I paid my bill to protect my credit as I've heard stories.

In my opinion AOL is NOT about the service...
In my opinion AOL is ALL about the MONEY...

Tana
waikoloa, Hawaii
U.S.A.

Company: Aol
Country: USA
State: Florida
City: Tampa

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