Dish Network
Told 10GB Internet Plan Was Plenty, Used Up In Days

Internet & Web

I am so disappointed in my internet and the people at Dish Network who lied to me to get me to sign up for it in the first place. When I was signing up I was told 10GB (the only option available in my area) was a lot of data. The reason for signing up to internet in the first place was so I could update my Xbox One and the games however the other day which was only 5 days in to my second month I had already used up my 10GB and I still do not know what I did that used up all my data I needed to do an update on one of my games which uses 13GB on one update!

I could pay the $10 fee per GB to do the update which will cost me twice what I paid for the game itself. I would not have signed up at all had it not been for the service rep lying to me telling me 10GB is a lot. Which I'm finding out that clearly it is not. At this point barely over a month into having the internet service I'm thinking it's more worth it for me to cancel and pay the $700 to break the contract than live with internet that is virtually useless.

On a scale of 1-100 this service and their reps scores in the negative digits!!! Stop lying to your customers because your internet is so poor!!! As far as the cable goes I'm happy with it and there have been no issues.


Company: Dish Network
Country: USA
  <     >  

RELATED COMPLAINTS

Dish Network
Third-party reseller promised DSL internet that was never available

Dish Network
Internet Data Usage Readings Differ From Third-Party Meter

Dish Network
Salesperson Said HD TV Required, Then $480 Early Termination Fee

Dish Network
Promised Bundle of Phone, Internet and Channels for $179 Not Delivered

Dish Network
Internet Bundling Claim Misleading and Data Cap Cuts Off Service

Dish Network - Elephant Group
Caller Promised 30-Day Trial, No Contract, Got 18-Month Contract

Dish Network
Satellite Internet Sold Without Mention of Data Limits, $600 Cancellation Fee

Dish Network
Lost Return Box Led to Collections and Damaged Credit

Dish Network
Internet Order Lost Between Satellite TV Rep and Hughesnet

Dish Network
Lied about Internet Download Limits