Dish Network
Sent to Collections After Told Twice There Was No Bill

In August of this year I called Dish and asked them to come to my home and set up a dish. The guy came out (after cancelling twice, once when he was a no show/no call). After trying for a few hours he was not able to get a signal anywhere due to so many trees near our home, so he advised us to call Dish and cancel and explain the reason. I called Dish and the lady cancelled my account and said there would be no charges at all to me because we never actually had Dish.

A few weeks later I received a bill, so I went on the Dish site and spoke to someone on Dish chat who assured me I had no bill since I cancelled and to disregard any bills. Another week or so later another bill came for even more, so again I went on and talked to someone and said I would just like to pay it (to avoid it going to collections) and I was again told there is no bill and I owe no money. They never sent me another bill after that, but now January comes and I check my credit report and lo and behold they have sent my "bill" to collections!!!

I hate this company. They are going to ruin my credit and now I risk losing the chance of buying the home I am currently living in. My plan was to buy my home this May after I have the money for the down payment saved up, but if this is not removed from my credit that will not be possible and I will end up having to move. If you are looking to consider using Dish, Don't. They are scammers and I will warn everyone I can about them.

Company: Dish Network
Country: USA

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