Homeaway.com
What a poor experience from Home Away and VRBO

Exactly what a complete rip-off. Their plan is for client to pay for entirely and House Aside can get for your advertisement whenever we feel just like it. I taken care of a jewelry account on January 1st using the comprehending that my ad wouldn't be published till I'd all of the info within the advertisement. I'd data in by Jan. 2nd... And named House Absent/VRBO and requested them once the advertisement could be published. She stated in a couple of days. About the night of Jan. 8th I named House Absent/VRBO back and talked with John G. (they don't hand out their complete name). I'd provided him my title and house owner # and he established the consideration. John G. Said I did not have my prices in... And so I closed in and noticed that I did certainly possess the prices inserted in to the site. He explained oh! I believed you had been another person! Did he actually bother to check out my bill? Ok. So John G. Said he'd send an email to manufacturing. After I requested once the advertisement could be published, he explained 3-5 business days. Absurd! Its been already 3-4 times past their guaranteed publishing time. Meanwhile I am spending top-dollar for your advertisement and he cannot facilitate it anymore than that... Or may they provide any reimbursement for your week that they lost! I requested to consult with somebody in administration and he explained he might have somebody contact me in 24-48 hours. Whoa... More extremely bad customer support. I'd no additional option-but to request a reimbursement and stop my bill. We will observe how long that requires easily actually actually obtain the reimbursement. Exactly what a bad encounter At Home Absent and VRBO!!

Company: Homeaway.com
Country: USA
Site: homeaway.com

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