At The Beach
Conveniently lost cancellation request and Corporate will not return calls or emails

Went into Tulsa location for a spray tan before a wedding. Sales person gave the whole spiel trying to sell me a package, repeatedly told her "all I want is this ONE tan." So she says she'll sign me up for the package so that I can get the spray tan free that day and pay for one month of tanning (cheaper than the spray tan alone). She also had me sign a cancellation request so that I only paid for just one month.

So, the next month another payment is drafted out of my account. I called corporate and the person there told me he had record of my "contract" but NO record of my cancellation request. I went to the physical location where I'd been and explained everything. She also had no record of the cancellation request.

I went home and fished out all the paperwork and faxed the cancellation request to corporate headquarters. That was 3 weeks ago. My emails are not answered, and the person I've been speaking to is never available when I call corporate back.

I'd read SO many bad things about ATB... Wish I'd heeded those warnings!!!

Company: At The Beach
Country: USA
State: Oklahoma
City: Tulsa
Address: 3364 East 51st Street

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