Star Health & Beauty
Is a complete Ripoff

Health & Medicine

I was contacted by Star Health & Beauty 2/3 to try sample and to retail a "miracle" wrinkle product called "Rejuvenate." I ordered 4 jars of this product costing me $149.72 with the understanding that I could return it and get a full refund of the product if I wasn't happy.

I really didn't like the product so I called to return it after having it for 2 weeks and was told that I had to keep it for 120 days because I was going to be listed in national magazines as a retailer. I never recieved any inquiries from the national ads nor did I ever see this product advertised in a magazine.

After trying several more times to return it, 120 days finally passed (6/03) so I called for a return authorization #995. I shipped it back at my own expense. I also asked again at that time about recieving my money back and was told that yes I would get a full refund. I recieved a letter from the company on 7/12 thanking me for carrying their product and that I now have a store credit for $104.79 which is for 3 jars and not 4. I called several times before finally talking to Billy, which I was told is the supervisor, I was told that they don't give money back only store credit.

It is interesting their 120 day policy because I was told that charges can't be disputed after 120 days. Makes me very suspicious of this policy. Do not order anything from this company!!!


Company: Star Health & Beauty
Country: USA
State: Georgia
City: Covington
Address: 14500 Lockridge Blvd. Unit E
Phone: 8882468670
  <     >  

RELATED COMPLAINTS

Star Health & Beauty
Rejuvenate skin care products that do NOT WORK and company willl not back up products

Star Health & Beauty
Consumer Report

Dead Sea Premier Cosmetics
Consumer Report

DeadSea Beauty
Consumer Report

Fubao Health Store
Un - reasonable return policy, horrible customer service, false statements made

LeanForceXtreme.com
Consumer Report

AuraVie.com
Consumer Report

Cellulean
Free Trail Offered, Sent back product in 30 days, still charged for more product sent to me

Your Beauty and Health.com/Citra-slim 4
Refusing to give me my refund

Sensa
Refused refund, didn't work