Cellulean
Free Trail Offered, Sent back product in 30 days, still charged for more product sent to me

Free trail advertised. Ordered, used, did not like, sent back product in 30 days. More product sent to me. Sent that product back with a note saying I did not order and credit my charge card. Still got billed. Called, was told I had to call to cancel more shippments. Since I did not call I had to pay for the product I shipped back to them. They did ship back to me the product I shipped them.

Said I checked a box before I ordered that explained the return policy. This is true because I did go back to the site and confirm this.

Feel that if they received my free trail product back they would know I did not want any more of the product. Even if I did not call. Very deceptive advertising. No return policy was enclosed in box.

Company: Cellulean
Country: USA
State: California
City: Diamond Bay
Address: P.O. Box 4879

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