Brown Hand Center
Small Incisions, Enormous Bill

I was lured by the advertising and the promise of a quick recovery. My initial visit lasted 10 minutes. I talked to the doctor who was ready to operate on both hands for carpal tunnel and also include a surgical procedure for DeQuervain's tenosynovitus. I was also scheduled quickly for a nerve test to confirm doctor's diagnosis. My "co-pay" was $20.00 that day. I assumed they were an in network provider due to the low amount on the copay.

I went home and did additional research and found they had an F rating from the Better Business Bureau. I called my insurance company and found out that they are not covered by Humana. I cancelled my nerve test. Two weeks later, my insurance comany sent me a statement saying that the 10 minute diagnosis cost $350.00. Of course, because they are out of network, I owe most of it. Can you imagine the cost of the surgery? My provider said the nerve test would have been entirely up to me.

I went to an in network provider and instead of immediately setting me up for a very costly surgery (especially if done at Brown), I was given a steroid shot that fixed the Dequrvain's and I was given excercises to see if that worked first. Amazing how I wasn't being shuffled into surgery quickly and blindly.

Long story short, stay away from Brown unless you are willing to bleed money.

Company: Brown Hand Center
Country: USA
State: Texas
City: San Antonio
Address: 18518 Hardy Oak
Phone: 18002144263
Site: brownhandcenter.com

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