Humana
Appeals Stall With Repeated Requests for More Information

Health & Medicine

Basically, this company is the worst. When you try to appeal, they simply request more and more information, but then never call you back when you fax it. It is all a scam, and they just deny the claim but lead you to believe it can be appealed.

These are the most incompetent people. I actually got a message from one who said she did not call me back because she left my folder at home and did not have my number. I have only been with them for 20 years! I plan to switch plans ASAP.


Company: Humana
Country: USA
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