Humana One
Dental Plan Sold Despite Existing Coverage, Premiums Not Refunded
- 02-09-2012
- 93
Florida State has stopped medicaid dental coverage. I am on disablity and I have Humana HMO (SNP) health care plan w / prescription D coverage. I was unaware that my plan had dental coverage If ever had to go to the dentist it would be to the dental clinic for Florida state.
I went ahead and signed up for a supplement dental plan " Humana One" back in April. I made the $11.15 every month but never used " Humana One "dental. When I signed up the Rep. At "Humana One " never told me to check my health care plan I might possibly have dental coverage. I went to the dentist the end of Nov. The office manager checked my coverage and she asked me why I had 2 dental plans?
I did not know I had coverage with my Regular Humana plan. The sales rep. At " Humana One"dental could have told me to check to see if I had coverage. The Rep. Just signed me up knowing it was possible I might have dental coverage. I called the management and cancelled
My "Humana One" explaining and asking why they sold me something I already had all the Rep. Had to do was make an inquiry. It was about making the sale.
I asked for a refund I never used the plan. I sent a greivance letter and an appeal they refuse to return my $ premiums on coverage they very well know I didnt need. Why would I pay for a second plan. I wouldn't just throw $11.15 for over 20 months on a plan or coverage I already have.
I'm on disablity every dollar counts. They are using the "Humana " name to mislead people. I thought I was dealing with a household name brand company. The sales Rep. Should have checked with my Huumana health care plan to see if I had coverage before signing me I really feel like I got cheated mis lead and ripped -off for $ 20 months x $11.15 =$ 223. Oo thats a 1/4 year car insurance payment for me.
Please help me and before this happens to someone else.
Grrrrrr~ SonnyBoca..! Cea1pbc@gmail.com
Company: Humana One
Country: USA
State: Missouri
City: Kansas City
Address: P.O. Box 219051
Phone: 8665370232
Site: humana-one.com