Coast Dental - 9th St. Naples, FL
Bad customer support

I don’t understand much concerning the dental function really completed only at that Coastline Dental, or can I actually discover. I'd a scheduled appointment planned in the Coastline Dental on 9th saint in Florida, FL in May. Your day of the visit I'd an urgent vehicle issue, and named to stop.in June I obtained a $100 bill towards the workplace. After I named to discover what it had been for they stated it had been due to a cancelation charge, however the good woman didn’t understand much about this since she doesn’t usually work-in this workplace and explained Dave, the “office manager” only at that area might contact me back. I never obtained a phone back and so I named him back. Dave was totally rude and had no customer support abilities what-so-actually. I inquired if we're able to function anything out since it was an urgent difficulty and we named the moment we understood we couldn’t ensure it is and he'd no compassion at-all and his reaction to anything I'd to express was “No”. I completely realize that businesses request a 24-time cancelation, but what're one to do within an emergency scenario? And $100?! We've invested a large number of bucks at-one of the additional places simply this season, therefore we believed likely to among their sibling places we'd get the same skilled therapy, but it was false. I'm therefore amazed this Coastline Dental continues to be running a business by having an office director like Dave. I'm confident I'm not the only real customer that'll never go back to this area due to him.

Company: Coast Dental - 9th St. Naples, FL
Country: USA
State: Florida
City: Naples
Site: coastdental.com

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