Palm Springs Fitness Center
Formerly Power Of Fitness (same address on Sunrise) Disgusting management and customer service

Health & Medicine

Filled out forms, confirmed membership, then denied access on first visit (staff member claimed card was bogus!) 2nd visit revealed I was not registered; membership not processed on computer. Staff extremely rude - while smiling! Such a sinister vibe, you know?

Subsequent visits to gym were frustrated by closed yoga classes, no instructors for circuit training, members cutting in line for equipment, staff too busy to address needs, etc., etc.

Called to to cancel membership, and informed (with lots of attitude) that I would have to send certified letter or come in and fill out cancellation forms. (More forms that would fail to be processed?)

This gym seems to emphasize big friendly welcomes, selling the features with fake peppy energy from its staff at the expense of genuine service through listening, responding to questions and requests, and addressing the needs of its' members.


Company: Palm Springs Fitness Center
Country: USA
State: California
City: Palm Springs
Address: 170 S. Sunrise
Phone: 7603277070
  <     >  

RELATED COMPLAINTS

LA Fitness
Cancellation Needs Certified Mail and Two More Months of Billing

L.A. Fitness - Proresults
Sexual Harassment by Two Trainers, Lost Appointments, No Complaint Number Given

LA Fitness
Rude Staff, Freeze Fees and Extra Months Charged After Cancelling

24 Hour Fitness
Censors truth, Fails to Adequetely Prep for Classes, Fails to Provide Motivated Instructors, Fails to Provide Proper Notice of Changed Classes, Fails to Supply Enough Equipment for Everyone in Group X 95814

Bally Total Fitness
Worst fitness center around

Power Of Fitness
Deceptive Practices and Poor Customer Satisfaction in

Pure Fitness
Predatory membership policies, purposefully vague membership contract, and uncooperative staff

Power Of Fitness
Satisfied customer / BALONEY

LA Fitness
Cancellation Letter Ignored for Three Months, Many Certified Letters Reported

LA Fitness
Billed $50 Monthly for a Year After Golds Gym Takeover