CVS Caremark
Lack of Communication, Bad Service, Constant Calls Internet

CVS Caremark is the absolute worst in service and communication. I regret that ever started using them... Thinking it would be easier than picking up my meds at the local pharmacy. There are numerous issues I've had with them, but I'll write down one.
I had a prescription that I have to have and cannot miss a dose. They informed me that they needed to contact my dr. And renew my refill. This is a normal occurance and works most of the time. But sometimes they contact the dr. And get no response or other times they do not contact my dr. But say they do... It's a "he said, they said" thing when I call them. If CVS tries to contact your dr. And hears nothing, they do not contact you the customer to let you know that your refill is not coming. It is not until you are out of medication before you notice and then it's too late.

I would never recommend CVS for online presciption for any time sensitive medication... Vitamins or non-essential meds only.

Company: CVS Caremark
Country: USA
Site: caremark.com

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